Service Catalog
🏛️ Service catalog management and offering configuration.
Overview
The Service Catalog service provides comprehensive service catalog management and configuration capabilities for telecommunications operations. Built on TMF Forum standards, it enables dynamic service offerings, intelligent bundling, and personalized customer experiences through systematic service portfolio management.
Available Tools
Get Available Services
🏛️ Get all available services in the catalog
Access complete service catalog with filtering and personalization capabilities.
Business Parameters:
- Service Category: Filter by service type (optional)
- Customer Segment: Target customer group (optional)
- Include Pricing: Show pricing information (default: Yes)
Returns:
- Complete service catalog with details
- Hierarchical category organization
- Pricing plans and package options
- Service dependencies and bundle deals
Get Service Details
🏛️ Get comprehensive service information
Detailed service specifications with customer-specific personalization.
Business Parameters:
- Service Identification: Service to retrieve details for
- Customer Context: Customer profile for personalization (optional)
Returns:
- Complete service specifications and SLAs
- Feature details and capabilities
- Pricing tiers and promotional offers
- Technical requirements and dependencies
Configure Service Bundle
🏛️ Configure customized service bundles
Create optimized service bundles with compatibility verification and pricing optimization.
Business Parameters:
- Services to Bundle: List of services to combine
- Bundle Name: Custom bundle identifier
- Customer Requirements: Specific business needs (optional)
Returns:
- Bundle configuration and pricing
- Cost savings and optimization
- Compatibility verification results
- Implementation timeline and steps
Validate Service Compatibility
🏛️ Validate service compatibility and dependencies
Comprehensive compatibility analysis for service combinations and customer environments.
Business Parameters:
- Primary Service: Main service to validate
- Additional Services: Other services to check compatibility
- Customer Infrastructure: Existing environment details (optional)
Returns:
- Compatibility analysis and results
- Service dependency mapping
- Conflict identification and resolution
- Integration recommendations and best practices
Business Value
Revenue Optimization
- Bundle Opportunities: Intelligent bundling increases average revenue per customer
- Service Upselling: Comprehensive catalog enables effective upselling strategies
- Pricing Optimization: Dynamic pricing supports competitive positioning
Customer Experience
- Service Discovery: Enhanced catalog browsing improves customer self-service
- Personalized Offerings: Customer-specific recommendations improve relevance
- Bundle Savings: Optimized bundles provide customer value and provider efficiency
Operational Excellence
- Catalog Management: Centralized service information reduces administrative overhead
- Compatibility Verification: Automated checks prevent service conflicts
- Dependency Tracking: Service relationships enable proper implementation planning
Related Tools
Integration Opportunities
Service Catalog works with service and customer management tools:
Service Management:
- Service Inventory - Monitor service resource availability
- Service Ordering - Process service requests
Customer Management:
- Customer Management - Personalize service offerings
- Customer Agreement - Validate service entitlements